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Privacy Policy Agreement
The Viagens has a permanent commitment to respect for the privacy of all its customers, users and visitors with whom we interact, as such, it is very important for us to be transparent regarding the way the personal data are managed. In this regard, our Privacy Policy serves to assist you in understanding how Viagens Entertainment collects, uses and protects the Personal Data you provide to us on our website, via email, telephone and / or through our service providers and distribution partners. This Privacy Policy does not address and is not responsible for the privacy, information or practices of third parties, including any distribution partners, suppliers and / or tour operators, and any third party that operates any website for which our website contains a link. By downloading, accessing or using our website, or providing us with information in connection with our website, you agree to the terms and conditions of this Privacy Policy.
All personal information provided by customers, users or visitors, such as name, email, telephone number, address, date of birth, tax identification number, purchase history, will be treated in full confidentiality in accordance with article 13 OF REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC / EC - General Regulation on Data Protection.
The Viagens reserves the right to modify the Privacy Policy in accordance with new legal and / or regulatory requirements, for security reasons or for the purpose of adapting the said Policy to the instructions of the control authorities in relation to protection.
In this regard, we advise our customers, users or visitors to review this Policy before sharing any personal information. The use of the website www.viagens.pt assumes the acceptance of this Agreement and Privacy Policy.
All personal information provided by customers, users or visitors, such as name, email, telephone number, address, date of birth, tax identification number, purchase history, will be treated in full confidentiality in accordance with article 13 OF REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC / EC - General Regulation on Data Protection.
The Viagens reserves the right to modify the Privacy Policy in accordance with new legal and / or regulatory requirements, for security reasons or for the purpose of adapting the said Policy to the instructions of the control authorities in relation to protection.
In this regard, we advise our customers, users or visitors to review this Policy before sharing any personal information. The use of the website www.viagens.pt assumes the acceptance of this Agreement and Privacy Policy.
In accordance with the applicable legislation, Viagens - Unipessoal, Lda. Undertakes to respect the confidentiality of its personal information and guarantee the exercise of its rights, namely: a) Right to be informed: our visitors / customers have the right to obtain clear, transparent and understandable information on how we use your Personal Data. That is why we hereby make this Privacy Policy available to you.
b) Right of access: in addition to the right of information, you can access your personal data that we treat and keep. In these cases, we will provide you with a copy of the personal data that is processed. In addition, when requested through electronic means, the information will be provided in an electronic format of common use.
c) Right of rectification: you have the right to rectify your personal data if they are incorrect, out of date or if you wish to complete them. To do so, you can contact us for the contacts indicated - telephone (+351) 911 222 333 or info@viagens.pt.
d) Right of erasure / right to be forgotten: you can ask us to delete your data.
e) Opt-out right, including direct marketing: you can unsubscribe from the Newsletter or choose to be removed from our direct disclosure communications at any time. The easiest way to do this is by sending an email to info@viagens.pt indicating the "subject" of the message: "remove subscription".
f) Right to withdraw consent at any time for data processing: you may withdraw your consent to the processing of data when such processing is based on your consent. Withdrawal of consent does not affect the legality of consent-based treatment prior to withdrawal.
g) Right to portability of data: you have the right to move, copy or transfer the data from our database to another.
i) Right to limit treatment: you have the right to request the restriction of the treatment of your data in the following situations: if you dispute the accuracy of the data, if the treatment is illegal and do not want to erase your data, but only limit it.
To request the exercise of any of the rights listed above, in addition to the forms specifically referred to in the respective paragraphs, you may send a communication addressed to the address of the company's headquarters or by sending an email to info@viagens.pt , an address that you may also use in case you want to ask us any questions regarding this Privacy Policy.
b) Right of access: in addition to the right of information, you can access your personal data that we treat and keep. In these cases, we will provide you with a copy of the personal data that is processed. In addition, when requested through electronic means, the information will be provided in an electronic format of common use.
c) Right of rectification: you have the right to rectify your personal data if they are incorrect, out of date or if you wish to complete them. To do so, you can contact us for the contacts indicated - telephone (+351) 911 222 333 or info@viagens.pt.
d) Right of erasure / right to be forgotten: you can ask us to delete your data.
e) Opt-out right, including direct marketing: you can unsubscribe from the Newsletter or choose to be removed from our direct disclosure communications at any time. The easiest way to do this is by sending an email to info@viagens.pt indicating the "subject" of the message: "remove subscription".
f) Right to withdraw consent at any time for data processing: you may withdraw your consent to the processing of data when such processing is based on your consent. Withdrawal of consent does not affect the legality of consent-based treatment prior to withdrawal.
g) Right to portability of data: you have the right to move, copy or transfer the data from our database to another.
i) Right to limit treatment: you have the right to request the restriction of the treatment of your data in the following situations: if you dispute the accuracy of the data, if the treatment is illegal and do not want to erase your data, but only limit it.
To request the exercise of any of the rights listed above, in addition to the forms specifically referred to in the respective paragraphs, you may send a communication addressed to the address of the company's headquarters or by sending an email to info@viagens.pt , an address that you may also use in case you want to ask us any questions regarding this Privacy Policy.
We keep Personal Data for the time necessary to achieve the purpose for which it was collected, to respond to your needs, after purchasing services and / or products, we will keep your Personal Data for the duration of our contractual relationship, including any complaints that may arise, as well as for a period of two years after its termination.
We may also retain some of your personal data to the extent necessary to comply with our legal obligations, as well as to manage or enforce our rights, including through recourse to court.
After the storage periods mentioned above, the Personal Data will be deleted and / or deleted in a secure way.
We may also retain some of your personal data to the extent necessary to comply with our legal obligations, as well as to manage or enforce our rights, including through recourse to court.
After the storage periods mentioned above, the Personal Data will be deleted and / or deleted in a secure way.
A Viagens can use your email or telephone number, to communicate with you, sending you email, SMS or by phone call, namely on:
a) Disclosure and information of our products and services;
b) Disclosure of Newsletter about the activities in which Viagens participates;
c) Sending of invitations, promotions or discounts in the activities related to the Viagens ;
d) Response and treatment of requests for support, complaints and monitoring of the quality of service rendered;
e) Execution of the fulfillment of the purchase and sale of the products and services available in Viagens or the service agreement to be celebrated with us.
f) Contact to make or finalize your reservation without completing the payment process; availability information of purchase / purchase of a product or service that you want to acquire; treatment and monitoring of your reservation; management of any contact with us regarding your reservation; prevention and investigation of possible misuse of the same and to provide assistance in aspects related to the services provided by Viagens ;
g) Recruitment and selection of personnel. A Viagens , collects and processes personal data of the respective candidates. The personal data processed will be included in an application form as well as the Curriculum Vitae and any personal data that you spontaneously decide to transmit to the Viagens , including but not limited to name, age, gender, photograph, contact details ( e-mail address and telephone number), training information, employment history, immigration status (if you need a work permit).
Personal Data collected when making a reservation, request for service or recruitment and selection of personnel are necessary for the fulfillment of its service, so if the client, user, visitor or candidate, in any way, opuser to the respective treatment of Personal Data, the Viagens will not be able to comply with the execution of the service in question.
a) Disclosure and information of our products and services;
b) Disclosure of Newsletter about the activities in which Viagens participates;
c) Sending of invitations, promotions or discounts in the activities related to the Viagens ;
d) Response and treatment of requests for support, complaints and monitoring of the quality of service rendered;
e) Execution of the fulfillment of the purchase and sale of the products and services available in Viagens or the service agreement to be celebrated with us.
f) Contact to make or finalize your reservation without completing the payment process; availability information of purchase / purchase of a product or service that you want to acquire; treatment and monitoring of your reservation; management of any contact with us regarding your reservation; prevention and investigation of possible misuse of the same and to provide assistance in aspects related to the services provided by Viagens ;
g) Recruitment and selection of personnel. A Viagens , collects and processes personal data of the respective candidates. The personal data processed will be included in an application form as well as the Curriculum Vitae and any personal data that you spontaneously decide to transmit to the Viagens , including but not limited to name, age, gender, photograph, contact details ( e-mail address and telephone number), training information, employment history, immigration status (if you need a work permit).
Personal Data collected when making a reservation, request for service or recruitment and selection of personnel are necessary for the fulfillment of its service, so if the client, user, visitor or candidate, in any way, opuser to the respective treatment of Personal Data, the Viagens will not be able to comply with the execution of the service in question.
The person responsible for processing your data - The person responsible for the processing of Personal Data is the Viagens, Lda., A private legal entity, headquartered at Rua X, no. 1, 4000-000 Porto, holder of the identification number of legal person 500 500 500.
For any subject, use the following means of contact: Telephone (+351) 911 222 333 | Email address info@viagens.pt
For any subject, use the following means of contact: Telephone (+351) 911 222 333 | Email address info@viagens.pt
The Viagens may subcontract other companies to provide certain services, such as fiscal and accounting advice, advice and development of a program of reservations for products and services marketed by Viagens , tour operators, other representatives of communication and dissemination of products and services provided by Viagens , including sending sms and emails or maintaining the website and digital suppliers.
In these cases, these third parties may need to access certain information and data of the respective owners.
However, Viagens limits the information of the Personal Data to third parties, restricted only to those required for the execution of the contracted products and / or services.
In these cases, these third parties may need to access certain information and data of the respective owners.
However, Viagens limits the information of the Personal Data to third parties, restricted only to those required for the execution of the contracted products and / or services.
Like other websites, we collect and use the information in the advertisements. The information in the advertisements includes your IP address (Internet protocol), your ISP (Internet Service Provider), the browser that you used to visit our website, the navigation length of your visit and the visited website pages.
We use cookies to collect information, such as your personal preferences when you visit our website.
This may include a simple pop-up or a link to other services provided by us, such as forums.
Furthermore, we also use third party ads to support maintenance costs. Some of these ads may use cookies and/or web beacons when they publish in our website which may enable them (for example, Google AdSense) to also collect your personal information, such your IP Address, your ISP (Internet Service Provider), the browser that you used to visit our website, etc.
This feature is commonly used with geotargeting purposes (for example, delivering different content to that visitor based on their location) or show targeted advertising (such as showing restaurant ads to a user that usually visits gastronomy websites).
You may reject cookies in your browser tools option or by modifying your tools settings in your antivirus software.
However, certain of the functions and conveniences of our site may not work properly and it may affect or not allow you to login in certain software, websites or forums in our network.
This may include a simple pop-up or a link to other services provided by us, such as forums.
Furthermore, we also use third party ads to support maintenance costs. Some of these ads may use cookies and/or web beacons when they publish in our website which may enable them (for example, Google AdSense) to also collect your personal information, such your IP Address, your ISP (Internet Service Provider), the browser that you used to visit our website, etc.
This feature is commonly used with geotargeting purposes (for example, delivering different content to that visitor based on their location) or show targeted advertising (such as showing restaurant ads to a user that usually visits gastronomy websites).
You may reject cookies in your browser tools option or by modifying your tools settings in your antivirus software.
However, certain of the functions and conveniences of our site may not work properly and it may affect or not allow you to login in certain software, websites or forums in our network.
Viagens may provide links to third party websites for the convenience of our users and clients.
Our privacy policy does not apply to third-party websites’; therefore we encourage you to review the privacy policy of any website.
We do not take any responsibility for the privacy policy or contents in third-party websites.
Our privacy policy does not apply to third-party websites’; therefore we encourage you to review the privacy policy of any website.
We do not take any responsibility for the privacy policy or contents in third-party websites.
The data subject guarantees that the Personal Data communicated to Viagens is certain and accurate and undertakes to notify any change or modification thereof and assumes sole responsibility for the losses and damages caused by the erroneous, inexact or incomplete communication of the data.
The owner of the data is expressly warned that when disclosing Personal Data in public means of Viagens like Facebook, Google+, Pinterest and Instagram, this information can be seen and used by third parties.
A Viagens is not responsible for any personal communication published on the websites of its visitors.
The owner of the data is expressly warned that when disclosing Personal Data in public means of Viagens like Facebook, Google+, Pinterest and Instagram, this information can be seen and used by third parties.
A Viagens is not responsible for any personal communication published on the websites of its visitors.